Help Center

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Help Center

For End Users

For End Users

Instructions for users of HeiaHeia Pro and Free versions

HeiaHeia Pro

Getting started with the Pro Version (mobile)

Getting started with the Pro Version (web)

Joining a community via email invitation with an existing user account

New HeiaHeia challenges

Updates to the step bonuses for physical activity and hobbies

Teams in the community

Set up a team for the challenge

Activity Challenges

Participant lists and reporting in rewarding programs

My Wellbeing Score

Wellbeing check

HeiaHeia library

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General instructions and onboarding

HeiaHeia update 4.0 - what has changed?

Creating a HeiaHeia account

Easy start in using HeiaHeia

Getting started with HeiaHeia and managing account settings (mobile app)

Adding activities or exercises (mobile)

Adding activities or exercises (web)

How to log your steps in HeiaHeia

Friends in HeiaHeia

Weekly exercise tracking

My wellbeing page

Your profile and settings (web)

HeiaHeia feed, training log and statistics (web)

Schedule a future activity or exercise

Information about the HeiaHeia availability

How can I get HeiaHeia Pro version in use?

Deleting my HeiaHeia account

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Wearables and health apps

Connecting a wearable

Connecting HeiaHeia with Google Fit (Android)

Connecting HeiaHeia with Apple Health (iPhones)

Avoid having double entries

Connecting Huawei devices with HeiaHeia

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Settings

Changing your password

GPS tracking in HeiaHeia

Changing the email address

Changing the language of your user account

Changing the card view on your homepage (mobile)

HeiaHeia emails and notifications

Logging in via Facebook

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Privacy

HeiaHeia Privacy Policy and Terms of Service

Quick guide: Who can see my data in HeiaHeia?

Downloading your data