Avoid having double entries

You can avoid getting double entries to HeiaHeia by connecting your wearable and Apple health app or Google fit in a correct way.

If you are using a wearable device AND Health App (iPhone) / Google Fit (Android) and you connect both of these to HeiaHeia, you might end up having trouble with double entries. This might happen because both devices are providing HeiaHeia the same information. To avoid this, we recommend to connect only one of these. 

 

Here's how you can check your connections:

 

iPhones:

In most cases a wearable can deliver more data than the Health app, so it makes sense to connect the wearable and disconnect Health app. 

1. Open the app -> account -> wearables & Health App

2. Choose Health app

3. Turn off Import wellbeing data and Import workouts.  This way there will be no data imported from the Health app to HeiaHeia. 

 

1.Account wearables 1 EN 2. Account Health app 3 EN 3. Account Health app 2 EN-1

 

 

Android-phones:

In most cases a wearable can deliver more data than the Health app, so it makes sense to connect the wearable and disconnect Google Fit. 

1. Open the app -> account -> wearables & Google Fit

2. Choose Google Fit

3. Turn off Connect to Google Fit and Import workouts.  This way there will be no data imported from the Google fit into HeiaHeia. 

 

1. Account Google Fit EN 2. Account Google Fit 3 EN 3. Account Google Fit 2 EN